Info

title	User Use case scenario

An operator wants to order a card for external production.

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Prerequisites

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title	Prerequisites

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title	Enable the Order card (external production) use case

Log in to Identity Manager Admin with your admin user.
Go to Home > Identities.
Select and edit User.
Select the Active tab.
If you only use external production (no local production), you do not need to create a new Additional Command (that is, step 5 and 6). Instead you can edit the existing Additional Command, which points to "Request card" or "Issue Card" and point it to "Order card", and then clink Save.
If you use local production, continue with these steps:
In Additional Commands, click New (the pen symbol) to add a row.
In Additional Commands, select Order card to add it to the Process list.
In Mapping, select CardsMapUserToCard.
Click Save.

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title	Order card for external production

In the Quick search drop-down list, select User and search for the user that shall have a card.
Click Order card under"What do you want to do?".
Note
To cancel the process, see "Cancel the process" below.

Card data and user data is shown. Common name and UPN are fetched automatically.
Click Next to order the card. The card will now be in state processing, which means the card is put in a queue, or ordered (without queue). You can also abort the card order from the queue (when the card is in state "processing"), see Abort temporary card order (external production) for more information.
Note
When ordered (without queue), the card is directly ordered in the Nexus GO Cards integration and it will be in state "ordered".

Note
Depending on the configuration, there can be options added to the use case, se "Options" below.

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title	Allow multiple card orders

Option: Allow multiple card orders

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title	Send "Card ordered" email

Option: Send "card ordered" email

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