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This article describes how an operator orders temporary cards for external production in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases.

When the temporary cards have been ordered, they can be initialized. See Initialize temporary card (external production) for more information.

Note

This use case is disabled by default. To enable it, see Enable the Order temporary cards (external production) use case. 

Prerequisites

Expand
titlePrerequisites
  • The user (that shall have the card) must be in state "active".
Expand
titleEnable the Order temporary cards (external production) use case
  1. Log in to Identity Manager Admin with your admin user.
  2. Go to Home > Cards > Temporary card.
  3. Select the General tab.
  4. In New-Process, select Order temporary cards to add it to the Process list. 
  5. Click Save.

Step-by-step instruction for the operator

Expand
titleLog in to Identity Manager Operator
  1. Log in to Identity Manager Operator with your user account.


Expand
titleOrder temporary card for external production

  1. In the Quick search drop-down list, select Temporary card.

  2. Click Order temporary cards.

    Note

    To cancel the process, see "Cancel the process" below.


  3. Select the number of temporary cards (between 1-9) you want to order in the Amount: drop-down list.

  4. Click Next to order the card(s). The card(s) will now be in state "processing", which means they are put in a queue, or "ordered" (without queue). You can also abort the card order from the queue (when the cards are in state "processing"), see Abort temporary card order (external production) for more information.


    Note

    When ordered (without queue), the card(s) are directly ordered in the Nexus Go Cards integration and they will be in state "ordered".



Expand
titleCancel the process

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Create user
Create user
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Use case details

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titleOverview and technical details


Use case descriptionAs an operator I want to order temporary cards
Outcome
  • Temporary cards are ordered or placed in queue waiting to be ordered
  • End state for temporary card = processing (queue) or ordered (without queue)
Symbolic name

TempCardsAddonExtProdProcOrder

Process name

Order temporary cards

Component

Identity Manager Operator

Process start

Process start> Quick search>Order temporary cards


Options

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titleAbout the options

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Request card
Request card
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Expand
titleSelect production type for temporary cards

Option: Select production type for temporary cards


Expand
titleQueue temporary cards

Option: Queue temporary card


Use case scenarios

  • An operator wants to order temporary cards for external production

Related information