If an employee or external card is lost or stolen, the card can be locked, either in PRIME Smart ID Self-Service or PRIME ExplorerIdentity Manager.
Standard workflow
| Actor | Action | Option | Physical ID | Digital ID | Physical access | |
|---|---|---|---|---|---|---|
| 1 | Self-service user | Logs in to |
| Smart ID Self-Service and selects Lock card. | Person contacts Registration officer or Helpdesk, who browses for the person in |
Identity Manager and selects Lock card. | |||
| 2 |
| Identity Manager | Locks the card |
. | - | |||||
| 3 | Identity Manager | Exports the card data to the PACS system. | - |
| 4 | CA | Revokes certificates. | - |
| 5 | Person | - | Receives information mail. |
Technical references
| Note |
|---|
The Physical access processes are modified and overwrites the corresponding Digital ID process. |
| Option | Physical ID | Digital ID & Physical access |
|---|---|---|
| Lock employee card | CCProcLockEmployeeCard | PcmProcLockEmployeeCard (see image) |