Use case overview
Synchronize identities
Identities are managed in the AD or an HR system, and automatically imported into PRIME in a scheduled process. If the main identity source is an HR system, then the data import is done via CSV files.
In the Smart ID package, there are two types of identities: employees and external persons. External persons are for example consultants and contractors. Both active and inactive persons are imported. Persons can be inactive when they are on temporary leave, for example.
The following use cases are available:
Capture photos
For the card production, photos must be available in the identity data. Photos can be captured or uploaded in the following ways:
- Capture photos with a web camera as part of the workflow to create or edit person data.
See Enter person data manually - Digital ID. - Upload photos as part of the workflow to create or edit person data.
See Enter person data manually - Digital ID. - Import photos from Active Directory or other external user storage.
See Automatically import identity data - Digital ID. - Let persons upload their own photos using PRIME User Self-Service Portal.
See Person uploads photo - Digital ID.
Manage identities manually
When the person data is imported through the automated workflows, some data remains to be collected, for example to manually add persons that are not registered in the AD or HR system.
The following use cases are available:
- Enter person data manually - Digital ID
- Edit roles for person - Digital ID
- Set password for person - Digital ID
- Reset forgotten password - Digital ID
Optional use cases:
- Person is on temporary leave - Digital ID
- Person returns from temporary leave - Digital ID
- Enable person for Hybrid Access Gateway - Digital ID
Self-service use cases
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