A person can change the PKI PIN via the User PRIME Self-Service Portal.
Standard workflow
| Actor | Action | Option | Physical ID | Digital ID | |
|---|---|---|---|---|---|
| 1 | Self-service user | Puts the smart card in the card reader and logs in to User PRIME Self-Service Portal with smart card and PKI PIN. | - | ||
| 2 | Self-service user | Selects Change PKI PIN, confirms the old PKI PIN, and enters a new PIN. | - | ||
| 3 | PRIME | Sets this new PKI PIN on the smart card. | - |
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