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| Actor | Action | Option | |
|---|---|---|---|
| 1 | Virtual smart card user | In PRIME Smart ID Self-Service: Clicks on the active virtual smart card. Clicks Possible actions and selects Replace Virtual Smart Card. | - |
| 2PRIME | Identity Manager | Revokes all valid certificates and sets the virtual smart card to the status Replaced. | - |
| 3 | CA | Recovers encryption certificates and issues new certificates for the virtual smart card. | - |
| 4 | Personal Desktop Smart ID Desktop App | Starts and activates a new smart card profile. | - |
| 5 | Virtual smart card user | In Personal Smart ID Desktop App: Enters a PIN. Confirms PIN entry. | - |
| 6 | Personal Smart ID Desktop App | Creates key pairs on the trusted platform module (TPM). | - |
| 7 | CA | Issues certificates. The certificates are stored in PRIME Identity Manager and on the TPM. | - |
| 8 | Virtual smart card user | In Personal Smart ID Desktop App: Confirms the new certificates. | - |
| 9PRIME | Identity Manager | In PRIME Smart ID Self-Service: Displays the new virtual smart card in the Cards tab and the new certificates in the Certificates tab. | - |
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