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An operator wants to order temporary cards for external production. |
This article describes how an operator orders temporary cards for external production in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases.
When the temporary cards have been ordered, they can be initialized. See Initialize temporary card (external production) for more information.
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This use case is disabled by default. |
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Prerequisites
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- The user (that shall have the card) must be in state "active".
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| title | Enable the Order temporary cards (external production) use case |
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- Log in to Identity Manager Admin with your admin user.
- Go to Home > Cards > Temporary card.
- Select the General tab.
- In New-Process, select Order temporary cards to add it to the Process list.
- Click Save.
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Step-by-step instruction for the operator
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| title | Log in to Identity Manager Operator |
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- Log in to Identity Manager Operator with your user account.
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| title | Order temporary card for external production |
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In the Quick search drop-down list, select Temporary card. Click Order temporary cards.
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To cancel the process, see "Cancel the process" below. |
- Select the number of temporary cards (between 1-9) you want to order in the Amount: drop-down list.
Click Next to order the card(s). The card(s) will now be in state "processing", which means they are put in a queue, or "ordered" (without queue). You can also abort the card order from the queue (when the cards are in state "processing"), see Abort temporary card order (external production) for more information.
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When ordered (without queue), the card(s) are directly ordered in the Nexus Go Cards integration and they will be in state "ordered". |
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| Create user |
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| Create user |
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Use case details
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| title | Overview and technical details |
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| Use case description | As an operator I want to order temporary cards |
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| Outcome | - Temporary cards are ordered or placed in queue waiting to be ordered
- End state for temporary card = processing (queue) or ordered (without queue)
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| Symbolic name | TempCardsAddonExtProdProcOrder |
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| Process name | |
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| Component | Identity Manager Operator |
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| Process start | Process start> Quick search>Order temporary cards |
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Options
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| Request card |
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| Request card |
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| title | Select production type for temporary cards |
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Option: Select production type for temporary cards |
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| title | Queue temporary cards |
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Option: Queue temporary card |
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Use case scenarios
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Related information
