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A person can change the PKI PIN via PRIME Smart ID Self-Service.

Standard workflow


ActorActionOptionPhysical IDDigital ID
1Self-service userPuts the smart card in the card reader and logs in to PRIME Smart ID Self-Service with smart card and PKI PIN.

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2Self-service user

Selects Change PKI PIN, confirms the old PKI PIN, and enters a new PIN.

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3PRIMEIdentity Manager

Sets this new PKI PIN on the smart card.

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Technical reference

  • PcmProcUSSPChangePin