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Note |
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All fields are mandatory. |
Key points | Description |
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Customer | Provide details on the customer and/or partner. Specify who the customer or end customer is when this request comes through a partner. |
License Type | A Standard Issued License is valid for one year, one specific version and client license. If there is any special need, provide an explanation. |
License Version | State the version the license should cover, for example, 6.1 or 6.2. |
System ID | System ID or Dongle ID. |
Current License (optional) | Enter the current license for reference. |
Feature Set | Enter the feature that the license should cover.
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There is a pricelist for “feature bundles” but to create a license, the specific options must be enabled.
Process | Specify if the request is for a new license or an update/replacement license. |
Order Number | Provide the customer name and the order number. |
Support and Maintenance | Enter the S&M Contract or a reference to the documents to access support and maintenance, if applicable. |
Use the following document:
View file | ||
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