Invoicing for Nexus ID06 - FAQ

1. Log in to the Nexus ID06 order portal.
2. Click at the company name in top menu.
3. Select Company settings and Invoice settings.
4. Register the address information. You can have several different invoice addresses to choose from.

See also Can I get the Nexus ID06 invoice via email?

I don't have the invoice 

• You can download invoices dated from April 27th 2020 (2020-04-27) in the Nexus ID06 order portal.

• For invoices before that date, please contact finance.se@nexusgroup.com for support. 

I have paid the invoice 

• If your payment was transferred to Nexus bank account No: 5215-0422, about the same time as the reminder was send, you can just ignore the reminder.

• Otherwise, please contact finance.se@nexusgroup.com for support.

Have you received a credit note from Nexus and don´t know how to use it?

1. Do you want to use the credit note to pay a new invoice? Send an email to finance.se@nexusgroup.com with invoice number and credit note number. We will settle the amounts correctly in the system.
2. Do you want the payment in cash? Send an email to finance.se@nexusgroup.com with your customer account number and your bank account information. An administrator from Nexus will contact you as soon as possible. 

Yes - If you select Invoice via email in the Nexus ID06 order portal you will avoid the administration fee. For a physical (paper) invoice an extra charge of SEK 49 will be added per invoice.

Follow these steps to select invoice via email:

1. Log in to the Nexus ID06 order portal.
2. Click at the company name in top menu.
3. Select Company settings.
4. Select Invoice via email.
5. Update.
   The invoice will be send to the registered email.

If you want an EDI (Electronic Data Interchange) invoice, please contact finance.se@nexusgroup.com.

The invoice will have the same information as the order that you have registered in the orderportal:

The administrator must mark the order with a purchase order (PO) number or any other type of identification number when registering the order. The invoice will contain the same type of information as the order and if no number was registered in the order, the invoice will not be marked.

The invoice is created when the order is ready to be delivered.

Nexus will send the invoice according to the invoicing settings you choose in the order portal. (e-invoice or paper invoice).

You can change the invoicing settings in the Nexus ID06 order portal by following the steps below:

1. Log in to the Nexus ID06 order portal.
2. Click on your company name in the top menu and choose Company settings.
3. Select Invoice via email.
4. Update.
   The invoice will be sent to the registered email.