Use case scenario

An operator wants to activate an approved card for a user.

This article describes how an operator activates a card for a user in the Cards package in Smart ID Identity Manager. An approved card request must have been done, see Request card, and the card must have been issued, see Issue card.

Prerequisites

A card has been requested, see Request card, and the card has been issued, see Issue card

Step-by-step instruction for the operator

Activate card

Go to the SEARCH page.
Select Card from the drop-down menu and click Search.
Select the card that you want to activate, the card status must be 'Issued', and click Activate card.

To cancel the process, see "Cancel the process" below.
Click Next to activate the card.

Depending on the configuration, there can be options added to the use case, se "Options" below.

Cancel the process

To cancel the process:

Click Cancel to close the process.
Click Next to proceed with the process.

Use case details

Overview and technical details

Use case description	As an operator I want to activate a card
Outcome	End state for card = "active" End state for certificates = "valid"
Symbolic name	CardsProcActivate
Process name	Activate card
Component	Identity Manager Operator
Required card state	Issued
Process start	On the card profile > Activate card

Options

About the options

The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.

The script already exists with default values, so you only need to change the values as needed, not create the script.

Allow multiple active cards

Option: Allow multiple active cards

Default = false
To manage the option, see here: Cards - Manage option to allow multiple active cards

Related information

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