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Person forgot the mobile ID PIN
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CURL vulnerability information (CVE-2023-38545) - Nexus awareness advisory on Microsoft's update KB5014754

Person forgot the mobile ID PIN

Owned by Karolin Hemmingsson (Unlicensed)
Last updated: Dec 20, 2023 by Josefin Klang (Deactivated)
1 min read

If a person forgot the PIN, then the current Smart ID Mobile App profile needs to be locked and a new one activated.

Standard workflow



Actor

Action

Option



Actor

Action

Option

1

Mobile ID administrator

In Identity Manager, locks the current Smart ID Mobile App profile. For more information, see Lock mobile ID.

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2

Mobile ID user

In Smart ID Self-Service, activates a new profile. For more information, see A person needs a mobile ID in Issue mobile ID to person.

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