Standard workflow
| Actor | Action | Option | Physical ID | Digital ID | Physical access | |
|---|---|---|---|---|---|---|
| 1 | Registration officer or Helpdesk | In Identity Manager: browses for the person, selects the card and then Deactivate card. | Workflow is triggered automatically during the import of person data. |
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| 2 | Identity Manager | Deactivates card. | - |
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| 3 | Identity Manager | Sends cards information to the PACS. The card is set to inactive in the PACS. | - |
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| 4 | CA | Deactivates certificates. | - |
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| 5 | Identity Manager | Sends information mail to the person. | - |
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When the person is back again, the card needs to be reactivated. See Reactivate card - Physical ID
Technical references
The Physical access processes are modified and overwrites the corresponding Digital ID process.
| Option | Physical ID | Digital ID & Physical access |
|---|---|---|
| Deactivate employee card | CCProcDeactivateEmployeeCard | PcmProcDeactivateEmployeeCard (see image) |
| Deactivate contractor card | CCProcDeactivateContractorCard | PcmProcDeactivateContractorCard |
| Deactivate visitor card | CCProcDeactivateVisitorCard | PcmProcDeactivateVisitorCard |