Identities are managed in the AD or an HR system, and automatically imported into Identity Manager in a scheduled process. If the main identity source is an HR system, then the data import is done via CSV files.
In the Smart ID package, there are two types of identities: employees and external persons. External persons are for example consultants and contractors. Both active and inactive persons are imported. Persons can be inactive when they are on temporary leave, for example.
When the person data is imported through the automated workflows, some data remains to be collected, for example to manually add persons that are not registered in the AD or HR system.