This article describes Nexus GO Cards management portal for ordering ready-to-use cards, key fobs, and accessories. Nexus GO Cards management portal is available at https://cards.nxsas.com/.
To get access to Nexus GO Cards management portal, you must order the service from Nexus.
Nexus GO Cards management portal is available in several languages and the look and feel can be customized for your organization. You can order cards and accessories and select company, if you have registered several companies.
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Nexus GO Cards management portal consists of the following standard functions :described in the sections below.
Order cards and accessories
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Use the Accessories tab to order card holders and other accessories.
For more information about the order cards workflow, see Order cards.
Administration
In the Manage orders tab, you can view the order history and search for orders.
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You have the possibility to set up a retention period for your organization. You can have order data removed or anonymized after 3, 6, 12, 24 or 12 36 months. The default value is 36 months.
If your organization was onboarded before 2024-08-12, the default value is set to no retention period.
Once your data passes the retention period threshold, personal data such as names, photos, addresses etc. will be removed. For a complete list, see Anonymization in Nexus GO Cards Management portal.
To setup a retention period, go to https://www.nexusgroup.com/contact/ and select "Product information and demo" as reason for contact.
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The functionality will be available with the Print now button in parallel with Add to cart when you order your cards. You manage printing and the printers under the Printing tab.
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Data collection
With the additional self-service function, you data collection functions, card data can be imported through file import and/or email.
Collect via email
You can send an email to one or more employees to invite request them to add information for a specified card layout and potentially upload a photo by themselves. This function is found under the Invites Data Collection tab.
Manage
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data collection requests
As an adminorderer, you can manage invites from the Invites requests from the Data Collection tab. From this tab, you can view, update, approve, and add invitesrequests.
When you send an invitea request, the employee receives an email with a personal link. The link takes the recipient to a web page where information corresponding to the layout can be added, and a photo can either be uploaded or taken. The photo can be adjusted directly on the web page and after that, the invitation request is confirmed.
You, as an orderer or inviterrequester, can follow the information in the portal and see when there is a card ready for approvalreviewal. You can send reminders if an employee has not yet filled in the card information or lost the invitationrequest email.
Under the Addresses the Addresses tab, you as an admin can designate certain addresses as invite as data collection addresses. When an employee receives an invitation request email and needs a card delivered, they can select their preferred delivery address from a list of the designated addresses. This is beneficial for organizations with multiple office locations. By choosing their specific location as part of the self-service requested information, the employee simplifies the process for the person placing the order. They can simply approve the information, complete the order, and checkout process is simplified; each card in the order will be sent to the appropriate office automatically.
For more details, see Card registration invitessee Data collection workflows.
Employee or recipient
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data collection request
Once the orderer sends an invite a request for card registrationdata collection, the recipient receives an email with a personal link to specify card information, including data for the selected card layout and, if necessary, uploading a personal photo. The required data depends on the card type.
The first email contains information about how to register and add details in the Nexus Self-Service portal.
The order is personal and should not be shared.
When the recipient submits the personal data in the portal, a confirmation email is sent. If the card registration data is rejected or cancelledremoved, the recipient will receive a new email containing additional information on how to proceed.
File import
The file import function enables partial or complete pre-population of card order data. This is done through a simple 3 step process:
Download the CSV template corresponding to your desired card layout.
Fill in the template with the required data.
Upload and validate your completed CSV file.
During the upload process the orderer is offered the possibility to choose a delivery address from the list of defined delivery addresses for the organization. Furthermore, the orderer needs to choose if additional data should be collected from the employee using email, for example a photo, or not.
Depending on the choice of additional data collection, your cards will either be available under the In Review or Pending tab under Data Collection.
Reports
After a card has been personalized or activated, a report can be created with the card data, including readouts.
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