This article describes Nexus GO Cards management portal for ordering ready-to-use cards, key fobs, and accessories. Nexus GO Cards management portal is available at https://cards.nxsas.com/.

To get access to Nexus GO Cards management portal, you must order the service from Nexus.

Nexus GO Cards management portal is available in several languages and the look and feel can be customized for your organization. You can order cards and accessories and select company, if you have registered several companies.

For more information about available security features, technologies, and more, see Nexus GO Cards visual security features.

Standard functions

Nexus GO Cards management portal consists of the standard functions described in the sections below.

Order cards and accessories

Use the Cards tab to order your cards. The organization's pre-configured card designs are shown. Depending on the card package selected, you can fully customize your card, and select additional security features. In the portal you can preview cards and accessories, upload and edit an image, approve, and track orders and more.

Use the Accessories tab to order card holders and other accessories.

For more information about the order cards workflow, see Order cards.

Administration

In the Manage orders tab, you can view the order history and search for orders.

In the Administration tab you can add and delete delivery addresses and manage users.

Anonymization

You have the possibility to set up a retention period for your organization. You can have order data removed or anonymized after 3, 6, 12, 24 or 36 months. The default value is 36 months.

If your organization was onboarded before 2024-08-12, the default value is set to no retention period.

Once your data passes the retention period threshold, personal data such as names, photos, addresses etc. will be removed. For a complete list, see Anonymization in Nexus GO Cards Management portal.

To setup a retention period, go to Contact and select "Product information and demo" as reason for contact.

Additional functions

These are the additional functions that can be added to the Nexus GO Cards management portal:

Instant issuing

If you have this additional function in the Nexus GO Cards management portal, you can select to print the cards locally, on a card printer at your premises, as an alternative to order the cards from Nexus.

The functionality will be available with the Print now button in parallel with Add to cart when you order your cards. You manage printing and the printers under the Printing tab.

Data collection

With the additional data collection functions, card data can be imported through file import and/or email.

Collect via email

You can send an email to one or more employees to request them to add information for a specified card layout and potentially upload a photo by themselves. This function is found under the Data Collection tab.

Manage data collection requests

As an orderer, you can manage requests from the Data Collection tab. From this tab, you can view, update, and add requests.

When you send a request, the employee receives an email with a personal link. The link takes the recipient to a web page where information corresponding to the layout can be added, and a photo can either be uploaded or taken. The photo can be adjusted directly on the web page and after that, the request is confirmed.

You, as an orderer or requester, can follow the information in the portal and see when there is a card ready for reviewal. You can send reminders if an employee has not yet filled in the card information or lost the request email.

Under the Addresses tab, you as an admin can designate certain addresses as data collection addresses. When an employee receives request email and needs a card delivered, they can select their preferred delivery address from a list of the designated addresses. This is beneficial for organizations with multiple office locations. By choosing their specific location as part of the requested information, the checkout process is simplified; each card in the order will be sent to the appropriate office automatically.

For more details, see Data collection workflows.

Employee or recipient data collection request

Once the orderer sends a request for card data collection, the recipient receives an email with a personal link to specify card information, including data for the selected card layout and, if necessary, uploading a personal photo. The required data depends on the card type.

The first email contains information about how to register and add details in the Nexus Self-Service portal.

The order is personal and should not be shared.

When the recipient submits the personal data in the portal, a confirmation email is sent. If the card data is rejected or removed, the recipient will receive a new email containing additional information on how to proceed.

File import

The file import function enables partial or complete pre-population of card order data. This is done through a simple 3 step process:

Download the CSV template corresponding to your desired card layout.

Fill in the template with the required data.

Upload and validate your completed CSV file.

During the upload process the orderer is offered the possibility to choose a delivery address from the list of defined delivery addresses for the organization. Furthermore, the orderer needs to choose if additional data should be collected from the employee using email, for example a photo, or not.

Depending on the choice of additional data collection, your cards will either be available under the In Review or Pending tab under Data Collection.

Reports

After a card has been personalized or activated, a report can be created with the card data, including readouts.

The Reports function is found under the Administration tab.

The report can, for example, be used for import into existing physical access systems when activating the cards. The report is created as a generic csv or ARX xml file and can be downloaded directly from the Nexus GO Cards management portal. The content of the report file is specified as part of the onboarding process.

For alternative ways of retrieving the card report data see Nexus GO Cards reporting.

API

With the additional Nexus REST API you can integrate an internal process or system like an HR, identity management or access control system with the Nexus GO Cards service. With the REST API, the ordering process will be integrated into your own system. Read more here: Card ordering API.

When added, the necessary credentials and associated information about the API function is found under the Administration tab.

Card activation

With the additional card activation function, each card is associated with the card recipient's email address. This adds another layer of security, since the card recipient verifies that he or she has received the card, and then activates it.

This is the flow:

An email is sent to the card recipient with a personal link to the self-service portal.
The card recipient receives the card and a receipt containing the personal activation code.
The card recipient clicks on the link in the email and follows the instructions to activate the card.

By using the card activation function, the card report data availability is postponed until the card has been activated.

Federated login

Federated login is used for Single Sign-On and ordering support.

Nexus GO Cards support Openid Connect and Azure AD login. The configuration of Federated login is done in OIDC under the Administration tab.

Nexus GO Cards uses groups in the Openid Connect userinfo response to assign the user's roles in the Nexus GO Cards management portal. The roles are assigned to the user based on the mapping in the OIDC configuration.

This is an example of a response in userinfo:

Example of a response

{
    "sub": "00u1xepbnvuksb1DF5d7",
    "name": "Martin Andersson",
    "locale": "en-US",
    "email": "martin.andersson@mycompany.com",
    "preferred_username": "martin.andersson@mycompany.com",
    "given_name": "Martin",
    "family_name": "Andersson",
    "zoneinfo": "America/Los_Angeles",
    "updated_at": 1632208448,
    "email_verified": true,
    "lastName": "Andersson",
    "firstName": "Martin",
    "groups": [
        "Admins", "Production"
    ]
}

Technical information

Security functions

Nexus GO Cards visual security features

Onboarding process

Nexus GO Cards onboarding process

Roles and permissions

For more information on the available roles and their permissions in Nexus GO Cards management portal, see this link:

Roles in Nexus GO Cards management portal

Additional information

Related information

Nexus GO Cards
Nexus GO Cards visual security features
Nexus GO Cards encoding methods and card printers
Nexus GO Cards demo video (in Swedish):