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This article describes how an operator can issue single or multiple temporary cards in Smart ID Identity Manager. (A valid card request must have been done before issuing, see Request temporary cards.) The next step after issuing is to assign the cards, see Assign temporary card. 

Read more here: Smart ID Workforce use cases

Prerequisites

Expand
titlePrerequisites

Step-by-step instruction for the operator

Expand
titleLog in to Identity Manager Operator
  1. Log in to Identity Manager Operator with your user account.


Expand
titleIssue multiple temporary cards

  1. In the BATCH ORDERS page, select Issue multiple temporary cards. 

  2. Click Search to get a list of all cards in state requested. 

  3. Select the check boxes for the cards that shall be issued.

  4. Click Issue multiple temporary cards. A list of cards is shown (or one card). 

    Note

    To cancel the process, see "Cancel the process" below.


  5. Click Next to continue issuing the card(s). The cards are now produced via Card SDK, with the state unassigned.
  6. You now have two possibilities: 
    1. Click Complete order.Confirm that everything is OK.
    2. Click Repeat production if you want re-issue cards which have failed or being printed out incorrectly. 
Note

Depending on the configuration, there can be options added to the use case, see "Options" below.



Expand
titleCancel the process

Insert excerpt
Create user
Create user
nopaneltrue

Use case details

Expand
titleOverview and technical details


Use case descriptionAs an operator I want to produce requested temporary cards via batch order
Outcome
  • End state for card = "unassigned"
Symbolic name

TempCardsBoProcIssueMultiple

Process name

Issue multiple temporary cards

Component

Identity Manager Operator

Required card state

Requested

Process start

Process start>Batch order>Issue multiple temporary cards


Options

Expand
titleAbout the options

Insert excerpt
Request card
Request card
nopaneltrue


Expand
titleSet PUK length


Expand
titleSet PIN length

Option: Set PIN length

Option: Set PUK length


Expand
titleEncode the temporary card

Option: Encode the temporary card


Expand
titleSelect certificates to be issued

Option: Select certificates to be issued

Note

This option is only valid if the option to encode the temporary card is true.



Use case scenarios

  • An operator wants to produce/print multiple temporary cards

Related information