This article describes how an operator can issue single or multiple temporary cards in Smart ID Identity Manager. (A valid card request must have been done before issuing, see Request temporary cards.) The next step after issuing is to assign the cards, see Assign temporary card.
Read more here: Smart ID Workforce use cases
Prerequisites
Step-by-step instruction for the operator
Log in to Identity Manager Operator
- Log in to Identity Manager Operator with your user account.
Issue multiple temporary cards
In the BATCH ORDERS page, select Issue multiple temporary cards.
Click Search to get a list of all cards in state requested.
Select the check boxes for the cards that shall be issued.
Click Issue multiple temporary cards. A list of cards is shown (or one card).
- Click Next to continue issuing the card(s). The cards are now produced via Card SDK, with the state unassigned.
- You now have two possibilities:
- Click Complete order. Confirm that everything is OK.
- Click Repeat production if you want re-issue cards which have failed or being printed out incorrectly.
Cancel the process
To cancel the process:
- Click Cancel to close the process.
- Click Next to proceed with the process.
Use case details
Overview and technical details
| Use case description | As an operator I want to produce requested temporary cards via batch order |
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| Outcome | - End state for card = "unassigned"
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| Symbolic name | TempCardsBoProcIssueMultiple |
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| Process name | Issue multiple temporary cards |
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| Component | Identity Manager Operator |
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| Required card state | Requested |
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| Process start | Process start>Batch order>Issue multiple temporary cards |
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Options
About the options
The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.
Encode the temporary card
Option: Encode the temporary card
Select certificates to be issued
Option: Select certificates to be issued
Related information
