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This article describes how an operator requests temporary cards in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases

When the temporary card has been requested, the card can be produced. See Issue multiple temporary cards (batch order) for for more information.

Prerequisites

Expand
titlePrerequisites
  • The user (that shall have the card) must be in state "active"

Step-by-step instruction for the operator

Expand
titleLog in to Identity Manager Operator
  1. Log in to Identity Manager Operator with your user account.


Expand
titleRequest temporary card

  1. In the Quick search drop-down list, select Temporary card.

  2. Click Request temporary cards.

    Note

    To cancel the process, see "Cancel the process" below.


  3. Select the number of temporary cards (between 1-9) you want to order in the Amount: drop-down list.

  4. Click Next to request the card(s). The card(s) will now be in state requested. 


Expand
titleCancel the process

Insert excerpt
Create user
Create user
nopaneltrue

Use case details

Expand
titleOverview and technical details


Use case descriptionAs an operator I want to request temporary cards
Outcome
  • Temporary card requests are created
Symbolic name

TempCardsProcRequest

Process name

Request temporary cards

Component

Identity Manager Operator

Process start

Process start> Quick search>Request temporary cards


Options

There are no options for this use case.

Use case scenarios

  • An operator wants to request temporary cards

Related information