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An operator wants to abort a card order for external production. |
This article describes how an operator aborts a card order for external production in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases.
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You can only abort a card order for external production when the card is in state "processing". The card is in state "processing" when it is queued. |
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This use case is disabled by default. |
Prerequisites
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- The card must be in state "processing".
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| title | Enable the Abort card order (external production) use case |
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- Log in to Identity Manager Admin with your admin user.
- Go to Home > Cards > Card.
- Select the Processing tab.
- In Additional Commands, click New (the pen symbol) to add a row.
- In Additional Commands, select Abort card order to add it to the Process list.
- Click Save.
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Step-by-step instruction for the operator
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| title | Log in to Identity Manager Operator |
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- Log in to Identity Manager Operator with your user account.
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In the SEARCH tab, select Card in the drop-down list. Select state Processing in the Status drop-down list, and click Search. A list of cards with state processing appears. Select the card you want to abort and click Abort card order.
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To cancel the process, see "Cancel the process" below. |
- Click Next to finish. The card will now be in state aborted.
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| Create user |
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| nopanel | true |
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Use case details
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| title | Overview and technical details |
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| Use case description | As an operator I want to abort a card order for external production |
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| Outcome | - Card order is aborted
- End state for card = aborted
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| Symbolic name | CardsAddonExtProdProcAbort |
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| Process name | |
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| Component | Identity Manager Operator |
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| Process start | On card profile>Abort card order |
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Options
There are no options for this use
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Related information
