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This article describes how an operator deletes a user in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases.

The user history will still remain in the system when the user is deleted.

Note

This use case is disabled by default. To enable it, see Enable the Delete user use case.

Prerequisites

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titlePrerequisites
  • The user exists and is in state "inactive" or "active"

Step-by-step instruction for the operator

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titleLog in to Identity Manager Operator
  1. Log in to Identity Manager Operator with your user account.


Expand
titleDelete user
  1. In the Quick search drop-down list, select User. Search for user that shall be deleted. User data is shown.

    Note

    To cancel the process, see "Cancel the process" below.


  2. Click Delete user.
  3. Select a reason from the drop-down list.
  4. Click Next to delete the user profile.

    Note

    Depending on the configuration, there can be options added to the use case, see "Options" below.



Expand
titleCancel the process

Insert excerpt
Create user
Create user
nopaneltrue

Use case details

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titleOverview and technical details


Use case description

As an operator I want to delete a user profile in Identity Manager

Outcome
  • Deleted user
  • All related credentials are deleted
Symbolic name

UsersProcDeleteUser

Process name

Delete user

Component

Identity Manager Operator

Required user state

Inactive and active

Process start

On the user profile>Delete user


Options

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titleAbout the options

Insert excerpt
Request card
Request card
nopaneltrue


Expand
titleAdd an approval step

Option: Add an approval step


Use case scenarios

  • An operator wants to delete a user

Related information