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This article describes how you as a self-service user abort a request. Read more here:Smart ID Workforce use cases.

Prerequisites

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titlePrerequisites
  • The request must have the status state "requested"

Step-by-step instruction for the self-service user

Expand
titleLog in to Smart ID Self-Service
  1. Log in to Smart ID Self-Service with your user account.


Expand
titleAbort request
  1. In Smart ID Self-Service, select Requests>My requests to see the request in the list.

  2. Select the request that you want to abort.
  3. Click Possible actions and select Abort request.


Expand
titleCancel the process

Insert excerpt
Create user
Create user
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Use case details

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titleOverview and technical details


Use case description

As a self-service user I want to abort a request on status requested. in state "requested"

Outcome
  • The request object is
on state abort
  • in state "aborted"
Symbolic name

UsersProcAbortRequest

Process name

Abort request

Component

Smart ID Self-Service

Process start

Requests>My requests



Use case scenarios

  • A self-service user wants to remove a request

Related information