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This article describes how you as a self-service user abort a request. Read more here: Smart ID Workforce use cases

Prerequisites

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titlePrerequisites
  • The request must be in state "requested"

Step-by-step instruction for the self-service user

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titleLog in to Smart ID Self-Service
  1. Log in to Smart ID Self-Service with your user account.


Expand
titleAbort request
  1. In Smart ID Self-Service, select Requests>My requests to see the request in the list.

  2. Select the request that you want to abort.
  3. Click Possible actions and select Abort request.


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titleCancel the process

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Create user
Create user
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Use case details

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titleOverview and technical details


Use case description

As a self-service user I want to abort a request in state "requested"

Outcome
  • The request object is in state "aborted"
Symbolic name

UsersProcAbortRequest

Process name

Abort request

Component

Smart ID Self-Service

Process start

Requests>My requests


Options

There are no options for this use case.

Use case scenarios

  • A self-service user wants to remove a request

Related information