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This article describes how an operator reactivates an inactive mobile ID for a user in the Mobile ID package in Smart ID Identity Manager. The Reactivate Mobile ID use case is called automatically if a user gets reactivated. See, for example, Reactivate user. But it can be also used to just set the mobile ID to active.

Note

This use case is disabled by default. 

Prerequisites

Expand
titlePrerequisites
  • The mobile ID is in state "inactive"
Expand
titleEnable the Reactivate virtual smart card Mobile ID use case
  1. Log in to Identity Manager Admin with your admin user.
  2. Go to Home > Cards.
  3. Select and
edit Virtual smart card
  1. edit Mobile ID.
  2. Select the Active tab.
  3. In Additional Commands, click New (the pen symbol) to add a row.
  4. In Additional Commands, select Reactivate
virtual smart card
  1. Mobile ID to add it to the Process list.
  2. Click Save.

Step-by-step instruction for the operator

Expand
titleLog in to Identity Manager Operator
  1. Log in to Identity Manager Operator with your user account.


Expand
titleReactivate mobile ID
  1. In the Quick search drop-down list, select Mobile ID.
  2. Select Mobile ID from the drop-down list and search for and select an inactive mobile ID.
  3. Click Reactivate Mobile ID under "What do you want to do".

  4. Click Next to reactivate the mobile ID.

Use case details

Expand
titleOverview and technical details


Use case descriptionAs an operator I want to reactivate an inactive mobile ID
Outcome
  • End state for the mobile ID = "active"
  • End state for the certificates in Identity Manager = "valid"
  • End state for the certificates in CA = "valid"
Symbolic name

MobileIDProcReactivate

Process name

Reactivate mobile ID

Component

Identity Manager Operator

Required mobile ID state

Active

Process start

On the mobile ID object > Reactivate mobile ID


Options

There are no options for this use case.

Use case scenarios

  • An operator wants to reactivate an inactive mobile ID for a user

Related information