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The sign in method Legacy Mobile Text requires an OTP (One-Time Password) in addition to username and password. The OTP is sent to you either by email or SMS.
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Download the Nexus Smart ID app
To sign in to Nexus Support Portal using Nexus Smart ID, you must download and activate the mobile app Nexus Smart IDÂ on your mobile device. You find the app on Apple App Store and Google Play.
- Download the mobile app Nexus Smart ID to your mobile device.
- Activate Nexus Smart ID as per the provisioning email from Nexus Technical Support.