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This article describes Nexus GO Cards management portal for ordering ready-to-use cards, key fobs, and accessories. Nexus GO Cards management portal is available at https://cards.nxsas.com/.

To get access to Nexus GO Cards management portal, you must order the service from

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Nexus.

Nexus GO Cards management portal is available in several languages and the look and feel can be customized for your organization. You can order cards and accessories and select company, if you have registered several companies.

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Nexus GO Cards management portal consists of the following standard functions :described in the sections below.

Order cards and accessories

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Use the Accessories tab to order card holders and other accessories.

For more information about the order cards workflow, see Order cards.

Administration

In the Manage orders tab, you can view the order history and search for orders.

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You have the possibility to set up a retention period for your organization. You can have order data removed or anonymized after 3, 6, 12, 24 or 12 36 months. The default value is 36 months.

If your organization was onboarded before 2024-08-12, the default value is set to no retention period.

Once your data passes the retention period threshold, personal data such as names, photos, addresses etc. will be removed. For a complete list, see Anonymization in Nexus GO Cards Management portal.

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The functionality will be available with the Print now button in parallel with Add to cart when you order your cards. You manage printing and the printers under the Printing tab.

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Data collection

With the additional self-service function, you data collection functions, card data can be imported through file import and/or email.

Collect via email

You can send an email to one or more employees to invite request them to add information for a specified card layout and potentially upload a photo by themselves. This function is found under the Invites tab Data Collection tab.

Manage data collection requests

As an orderer, you can manage requests from the Data Collection tab. From this tab, you can view, update, and add requests.

When you send an invitea request, the employee receives an email with a personal link. The link takes the recipient to a web page where information corresponding to the layout can be added, and a photo can either be uploaded or taken. The photo can be adjusted directly on the web page and after that, the invitation request is confirmed.

You, as an orderer or inviterrequester, can follow the information in the portal and see when there is a card ready for you to approvereviewal. You can also select to send reminders if an employee has not yet filled in the card information or lost the invitationrequest email.

In the Card Management Portal, under the Addresses Under the Addresses tab, you as an admin can designate certain addresses as invite as data collection addresses. This means that when When an employee receives an invitation request email and needs a card delivered, they can select their preferred delivery address from a list of the designated addresses. This is beneficial for organizations with multiple office locations. By choosing their specific location as part of the self-service requested information, the employee simplifies the process for the person placing the order. They can simply approve the information, complete the order, and each card in the order will be sent to the appropriate office automaticallycheckout process is simplified; each card in the order will be sent to the appropriate office automatically.

For more details, see Data collection workflows.

Employee or recipient data collection request

Once the orderer sends a request for card data collection, the recipient receives an email with a personal link to specify card information, including data for the selected card layout and, if necessary, uploading a personal photo. The required data depends on the card type.

The first email contains information about how to register and add details in the Nexus Self-Service portal.

The order is personal and should not be shared.

When the recipient submits the personal data in the portal, a confirmation email is sent. If the card data is rejected or removed, the recipient will receive a new email containing additional information on how to proceed.

File import

The file import function enables partial or complete pre-population of card order data. This is done through a simple 3 step process:

  1. Download the CSV template corresponding to your desired card layout.

  1. Fill in the template with the required data.

  1. Upload and validate your completed CSV file.

During the upload process the orderer is offered the possibility to choose a delivery address from the list of defined delivery addresses for the organization. Furthermore, the orderer needs to choose if additional data should be collected from the employee using email, for example a photo, or not.

Depending on the choice of additional data collection, your cards will either be available under the In Review or Pending tab under Data Collection.

Reports

After a card has been personalized or activated, a report can be created with the card data, including readouts.

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By using the card activation function, the card report data availability is postponed until the card has been activated.

Federated login

Federated login is used for Single Sign-On and ordering support.

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Onboarding process

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