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Info
titleUse case scenario

A self-service user wants to order a virtual smart card.

This article describes how you as a self-service user can order a virtual smart card in Smart ID Self-Service. 

Prerequisites

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titlePrerequisites
  • The user must be in state "active"

Step-by-step instruction for the self-service user

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titleLog in to Smart ID Self-Service
  1. Log in to Smart ID Self-Service with your user account.


Expand
titleGet virtual smart card
  1. In Smart ID Self-Service on the Dashboard, click Get virtual smart card.

    Note

    To cancel the process, see "Cancel the process" below.


  2. Click Next. A pop up is shown where you click Open Smart ID Desktop App, where the virtual smart card is created.
  3. In Smart ID Desktop App, you shall enter a PIN that will be used. Enter the PIN when asked.
  4. The virtual smart card is created and the details are shown. Close the Smart ID Desktop App and go back to Smart ID Self-Service.
  5. In Smart ID Self-Service, click Next. You can see the active virtual smart card if you select Cards in the Self-Service menu.

    Note

    Depending on the configuration, there can be options added to the use case, se "Options" below.



Expand
titleCancel the process

Insert excerpt
Create user
Create user
nopaneltrue

Use case details

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titleOverview and technical details


Use case description

As a self-service user I want to get a virtual smart card

Outcome
  • End state for virtual smart card = "active"
  • End state for the certificates in CA and Identity Manager = "valid"
Symbolic name

VirtualSmartCardSelfServiceProcGet

Process name

Get virtual smart card

Component

Smart ID Self-Service

Required user state

Active

Process start

Self-Service start page>Get virtual smart card


Options

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titleAbout the options

Insert excerpt
Request card
Request card
nopaneltrue


Expand
titleSelect certificates to be issued

Option: Select what kind of certificates that should be issued


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titleDecide how long the virtual smart card shall be valid

Option: Decide how long the virtual smart card shall be valid


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titleSet properties related to the user

Option: Set properties related to the user, such as server name, user id etc


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titleControl PIN complexity

Option: Provide the possibility to control the PIN complexity

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Use case scenarios

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Related information