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An operator wants to reset password for a user. |
This article describes how an operator resets a password for a user in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases.
When the password is reset, information is sent to the user.
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- The user can be in state "active" or "inactive"
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Step-by-step instruction for the operator
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| title | Log in to Identity Manager Operator |
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- Log in to Identity Manager Operator with your user account.
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In the Quick search drop-down list, select User. Search for the user for which the password shall be reset. User data is shown in read-only mode.
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To cancel the process, see "Cancel the process" below. |
- Click Reset password.
- Select Send password by email or Print password or both.
Click Next and the password is provided in the chosen way to the user.
The password is rendered by the system.
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Use case details
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| title | Overview and technical details |
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| Use case description | As an operator I want to reset a password for a user |
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| Outcome | - Password is reset
- Information is provided to the user
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| Symbolic name | UsersProcResetPassword |
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| Process name | Reset password |
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| Component | Identity Manager Operator |
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Required user state | Active and inactive |
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| Process start | On the user profile>Reset password |
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Use case scenarios
- An operator wants to reset password for a user
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Options
There are no options for this use case.
Additional information
