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If a signature pad is used, there is an option in the workflow to let the person give their signature when picking up the card.
Standard workflow
Actor | Action | Option | Physical ID | Digital ID | Physical access | |
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| 1 | Person | Receives the card. | - |
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2 | In |
Identity Manager: browses for the person and selects Activate card. | In |
| Smart ID Self-Service: Self-service user selects Activate card. |
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3 |
Identity Manager | Changes card state to Active. | Before the card being activated, the person signs on a signature pad, to confirm fetching the card. |
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| 4 | Identity Manager | Sends the card information to the PACS. The card is set to active in the PACS. | - |
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| 5 |
| Identity Manager | Sends activation mail to the person including PIN and PUK. | A PIN information letter is printed and handed to the person. |
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Technical references
| Note |
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The Physical access processes are modified and overwrites the corresponding Digital ID process. |
| Option | Physical ID | Digital ID & Physical access |
|---|---|---|
| Activate employee card | CCProcActivateEmployeeCard | PcmProcActivateEmployeeCard (see image) |
| Activate contractor card | CCProcActivateContractorCard | PcmProcActivateContractorCard |
| Activate visitor card | CCProcActivateVisitorCard | PcmProcActivateVisitorCard |