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An operator wants to reactivate an inactive mobile ID for a user. |
This article describes how an operator reactivates an inactive mobile ID for a user in the Mobile ID package in Smart ID Identity Manager. The Reactivate Mobile ID use case is called automatically if a user gets reactivated. See, for example, Reactivate user. But it can be also used to just set the mobile ID to active.
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This use case is disabled by default. |
Prerequisites
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- The mobile ID is in state "inactive"
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| title | Enable the Reactivate |
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- Log in to Identity Manager Admin with your admin user.
- Go to Home > Cards.
- Select and
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- click New (the pen symbol) to add a row.
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- select Reactivate Mobile ID to add it to
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Step-by-step instruction for the operator
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| title | Log in to Identity Manager Operator |
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- Log in to Identity Manager Operator with your user account.
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| title | Reactivate mobile ID |
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- In the Quick search drop-down list, select Mobile ID.
- Select Mobile ID from the drop-down list and search for and select an inactive mobile ID.
- Click Reactivate Mobile ID under "What do you want to do".
Click Next to reactivate the mobile ID.
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Use case details
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| title | Overview and technical details |
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| Use case description | As an operator I want to reactivate an inactive mobile ID |
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| Outcome | - End state for the mobile ID = "active"
- End state for the certificates in Identity Manager = "valid"
- End state for the certificates in CA = "valid"
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| Symbolic name | MobileIDProcReactivate |
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| Process name | Reactivate mobile ID |
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| Component | Identity Manager Operator |
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| Required mobile ID state | Active |
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| Process start | On the mobile ID object > Reactivate mobile ID |
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Options
There are no options for this use case.
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Use case scenarios
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Related information
