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An operator wants to reset the password for multiple users. |
This article describes how an operator resets a password for multiple users in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases
When the password is reset, information is sent to the users.
Prerequisites
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- The users can be in state "active" or "inactive"
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Step-by-step instruction for the operator
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| title | Log in to Identity Manager Operator |
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- Log in to Identity Manager Operator with your user account.
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In the BATCH ORDERS page select Batch order reset password. Click Search to get a list of all users. Select the check boxes for the users that shall have their password reset. | Note |
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To cancel the process, see "Cancel the process" below. |
- Click Reset passwords.
Click Next and the password is sent by email to the users.
The password is rendered by the system.
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Use case details
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| title | Overview and technical details |
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| Use case description | As an operator I want to reset the password for multiple users |
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| Outcome | - Password is reset for the users
- Information is provided to the users
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| Symbolic name | UsersBoProcResetPassword |
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| Process name | Reset passwords |
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| Component | Identity Manager Operator |
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Required user state | Active and inactive |
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| Process start | Batch orders>Reset passwords
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Options
There are no options for this use case.
Use case scenarios
- An operator wants to reset the password for multiple users
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Additional information
