This article describes how an operator creates the reasons why a user is deactivated, reactivated, locked or deleted. Read more here: Smart ID Workforce use cases.

This is used in the use cases Deactivate user, Reactivate user, Lock user and Delete user.

Prerequisites

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Step-by-step instruction for the operator

Log in to Identity Manager Operator

Log in to Identity Manager Operator with your user account.

Create reason

In the Quick search drop down list, select Reason.

To cancel the process, see "Cancel the process" below.
Click Create reason.
Selet reason type from the drop-down list.
Enter a reason in the text field, and (optional) enter a description.
Click Next to save the reason.

Cancel the process

To cancel the process:

Click Cancel to close the process.
Click Next to proceed with the process.

Use case details

Overview and technical details

Use case description	As an operator I want to have one general process to create a reason for different scenarios: deactivation, activation, locking, deletion.
Outcome	Created reason
Symbolic name	UsersProcCreateReason
Process name	Create reason
Component	Identity Manager Operator
Process start	Quick search>Reasons>Create reason

Use case scenarios

Create reasons for deactivation, reactivation, locking or deletion of a user

Create reason

Prerequisites

Step-by-step instruction for the operator

Use case details

Use case scenarios

Related information