Prerequisites

The authentication method that shall be used must be available, see Set up authentication method.

Step by step instruction

Log in to Hybrid Access Gateway administration interface

Log in to the Hybrid Access Gateway administration interface with your admin user.

Add user account

In the Hybrid Access Gateway administration interface, go to Manage Accounts and Storage.
Click User Accounts > Add User Account...
To reuse existing user information for a user stored in the directory service, enter User ID and click Link User. The display name is retrieved from the directory service, as well as the name for User Location in Directory.
If applicable, click Add Custom-defined User Attribute... and enter settings, otherwise click Next.
Select the authentication method that shall be used for the user account, for example, PortWise Password.

If the user account includes a reference to a user in user storage, and the email address and cell phone number are stored on that user, these are displayed.
Depending on the authentication method selected, enter settings and make selections. For more information, click the ?-sign.
Click Finish.