This article describes how an operator aborts a card order for external production in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases.

You can only abort a card order for external production when the card is in state "processing". The card is in state "processing" when it is queued.

This use case is disabled by default. To enable it, see Enable the Abort card order (external production) use case.

Prerequisites

The card must be in state "processing" to be able to be aborted

Step-by-step instruction for the operator

Log in to Identity Manager Operator

Log in to Identity Manager Operator with your user account.

Abort card order

In the SEARCH tab, select Card in the drop-down list.
Select state Processing in the Status drop-down list, and click Search. A list of cards with state processing appears.
Select the card you want to abort and click Abort card order.

To cancel the process, see "Cancel the process" below.
Click Next to finish. The card will now be in state aborted.

Cancel the process

To cancel the process:

Click Cancel to close the process.
Click Next to proceed with the process.

Use case details

Overview and technical details

Use case description	As an operator I want to abort a card order for external production
Outcome	Card order is aborted End state for card = aborted
Symbolic name	CardsAddonExtProdProcAbort
Process name	Abort card order
Component	Identity Manager Operator
Process start	On card profile>Abort card order

Prerequisites

Step-by-step instruction for the operator

Use case details

Options

Use case scenarios

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