When a person has forgotten their card, a temporary card can be issued.
Standard workflow
| Actor | Action | Option | Physical ID | Digital ID | Physical access | |
|---|---|---|---|---|---|---|
| 1 | Person | Asks for a temporary card. | - | |||
| 2 | Registration officer | In Identity Manager: Browses for the person, selects Issue temporary card with a default validity of one day. | - | |||
| 3 | Identity Manager | Deactivates permanent card. | - | |||
| 4 | Identity Manager | Sends card information to the PACS. The permanent card is set to inactive in the PACS. | - | |||
| 5 | CA | Deactivates certificates. | - | |||
| 6 | Card production administrator | Puts a temporary card in the card reader and assigns it to the person. | - | |||
| 7 | Identity Manager | Sets the temporary card state to Active. | - |
Technical references
The Physical access processes are modified and overwrites the corresponding Digital ID process.
| Option | Physical ID | Digital ID & Physical access |
|---|---|---|
| Issue temporary card | CCProcEmployeeTemporaryCard | PcmProcEmployeeTemporaryCard (see image) |