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This article describes how to manage the option to send PUK information via email, via printing, or to not provide the information at all. This is used in the use case Issue card in Smart ID Identity Manager, the Cards package. Read more here: Smart ID Workforce use cases

A script in Identity Manager Admin is used to manage the options.

See a list of all available options in the Smart ID use cases here: Cards - Options

Prerequisites

 Prerequisites

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Step-by-step instruction for the administrator

 Log in to Identity Manager Admin
  1. Log in to Identity Manager Admin as Administrator.
 Manage the option to send PUK information
  1. In Identity Manager Admin, go to Home > Scripts.
  2. Select the script CardsScriptOptions.
  3. In the section PIN and PUK Management in the script, go to the CardsPUKDeliveryMethod variable, see the example. By default it is set to nopuk, that is, the PUK information is not sent.

    Example: PUK delivery method is set to "nopuk" 

     /*
    Defines how the Card PUK is delivered to the end user. 
    Possible options: 
     * print - Prints out a PUK letter.
     * email - Sends the PUK as email.
     * nopuk(default) - No PUK delivery.
    */
    CardsPUKDeliveryMethod = "nopuk"
    1. If you want to send the PUK information via email, set CardsPUKDeliveryMethod to email.
    2. If you want to print the PUK information, set CardsPUKDeliveryMethod to print.
  4. Click Save in the upper left corner to save the updated script (or exit without saving if there are no updates).
 Define the PUK length
  1. In Identity Manager Admin, go to Home > Scripts.
  2. Select the script CardsScriptOptions.
  3. In the section PIN and PUK Management in the script, go to the CardsPUKLength variable, see the example. By default it is set to 8. Normally, this is not changed.

    Example:

    /* 
    Defines the legth of the PUK code.
    Possible options:
     * 8(default) - PUK length is set to 8.
    */
    CardsPUKLength = "8"

Technical details

 Default value and outcome
Value - PUK informationOutcome - PUK information
nopuk (default)No PUK information is provided

email

The PUK information is sent to the user in an email

print

A PUK letter is printed
 Manage options script for Cards

Click here to see the whole manage options script.

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