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Change password (self-service user)

Owned by Ann Base (Deactivated)
Last updated: Jan 23, 2024 by Ylva AnderssonVersion comment
1 min read

Use case scenario

A self-service user wants to change their own password.

This article describes how you as a self-service user change your own password in Smart ID Self-Service.

Read more here: Smart ID Workforce use cases

 Prerequisites
  • The user must be in state "active"

Step-by-step instruction for the self-service user

 Log in to Smart ID Self-Service
  1. Log in to Smart ID Self-Service with your user account.
 Change password
  1. In Smart ID Self-Service, click Change password.

  2. Enter the new password as shown in the UI.

    To cancel the process, see "Cancel the process" below.

  3. Click Next to save the changed password.

 Cancel the process

To cancel the process:

  • Click Cancel to close the process.
  • Click Next to proceed with the process.

Use case details

 Overview and technical details
Use case description

As a self-service user I want to change my password in Smart ID Self-Service

Outcome
  • Changed password
Symbolic name

UsersProcChangePassword

Process name

Change password

Component

Smart ID Self-Service

Required user state

Active

Process start

Start page>Change password

Options

There are no options for this use case.

Additional information


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