/
Person has changed phone
Person has changed phone
The current Smart ID Mobile App profile must be locked and a new one must be activated on the new phone, if a person has changed its phone.
Standard workflow
Actor | Action | Option | |
---|---|---|---|
1 | In Identity Manager, locks the current Smart ID Mobile App profile. For more information, see Lock mobile ID. | - | |
2 | In Smart ID Self-Service, activates a new profile. For more information, see A person needs a mobile ID in Issue mobile ID to person. | - |
, multiple selections available,
Related content
Person forgot the mobile ID PIN
Person forgot the mobile ID PIN
More like this
Enable person to use mobile ID
Enable person to use mobile ID
More like this
Lock mobile ID
Lock mobile ID
More like this
Copyright 2024 Technology Nexus Secured Business Solutions AB. All rights reserved.
Contact Nexus | https://www.nexusgroup.com | Disclaimer | Terms & Conditions