Document toolboxDocument toolbox

Nexus Documentation
CURL vulnerability information (CVE-2023-38545) - Nexus awareness advisory on Microsoft's update KB5014754

Unblock PKI PIN for smart card - offline - Digital ID

Owned by Karolin Hemmingsson (Unlicensed)
Last updated: Dec 21, 2023 by Josefin Klang (Deactivated)
1 min read

When the PKI PIN is blocked so that the person cannot log in to Windows, and the person is offline, the helpdesk can help the person unblock it.

Standard workflow



Actor

Action

Option

Physical ID

Digital ID



Actor

Action

Option

Physical ID

Digital ID

1

Person

Asks Windows to generate a challenge code. Gives the challenge code by phone to the Helpdesk.

-



 

2

Helpdesk

Opens the corresponding card of the person and starts the offline unblocking process to generate the response. Gives the response to the person.

-



 

3

Person

Provides the response to Windows to unblock the card.

-



 

BPMN process: PcmProcUnblockPinOffline

Technical reference

  • PcmProcUnblockPinOffline



Copyright 2024 Technology Nexus Secured Business Solutions AB. All rights reserved.
Contact Nexus | https://www.nexusgroup.com | Disclaimer | Terms & Conditions