/
Unblock PKI PIN for smart card - offline - Digital ID
Unblock PKI PIN for smart card - offline - Digital ID
- Karolin Hemmingsson (Unlicensed)
- Josefin Klang (Deactivated)
Owned by Karolin Hemmingsson (Unlicensed)
When the PKI PIN is blocked so that the person cannot log in to Windows, and the person is offline, the helpdesk can help the person unblock it.
Standard workflow
Actor | Action | Option | |||
|---|---|---|---|---|---|
1 | Person | Asks Windows to generate a challenge code. Gives the challenge code by phone to the Helpdesk. | - |
| |
2 | Opens the corresponding card of the person and starts the offline unblocking process to generate the response. Gives the response to the person. | - |
| ||
3 | Person | Provides the response to Windows to unblock the card. | - |
|
BPMN process: PcmProcUnblockPinOffline
Technical reference
PcmProcUnblockPinOffline
, multiple selections available,
Related content
Lock card - Physical ID
Lock card - Physical ID
More like this
Issue temporary smart card - Digital ID
Issue temporary smart card - Digital ID
More like this
Activate card - Physical ID
Activate card - Physical ID
More like this
Renew smart card - Digital ID
Renew smart card - Digital ID
More like this
Reactivate card - Physical ID
Reactivate card - Physical ID
More like this
Credentials - Standard service tasks in Identity Manager
Credentials - Standard service tasks in Identity Manager
More like this
Copyright 2024 Technology Nexus Secured Business Solutions AB. All rights reserved.
Contact Nexus | https://www.nexusgroup.com | Disclaimer | Terms & Conditions