This article describes how an operator reactivates an inactive mobile ID for a user in the Mobile ID package in Smart ID Identity Manager. The Reactivate Mobile ID use case is called automatically if a user gets reactivated. See, for example, Reactivate user. But it can be also used to just set the mobile ID to active.
This use case is disabled by default.
Prerequisites
Prerequisites
The mobile ID is in state "inactive"
Enable the Reactivate virtual smart card use case
Log in to Identity Manager Admin with your admin user.
Go toHome > Cards.
Select and editVirtual smart card.
Select theActivetab.
InAdditional Commands, clickNew(the pen symbol) to add a row.
InAdditional Commands, selectReactivate virtual smart cardto add it to theProcesslist.
ClickSave.
Step-by-step instruction for the operator
Log in to Identity Manager Operator
Log in to Identity Manager Operator with your user account.
Reactivate mobile ID
In the Quick search drop-down list, select Mobile ID.
Select Mobile ID from the drop-down list and search for and select an inactive mobile ID.
Click Reactivate Mobile ID under "What do you want to do".
Click Next to reactivate the mobile ID.
Use case details
Overview and technical details
Use case description
As an operator I want to reactivate an inactive mobile ID
Outcome
End state for the mobile ID = "active"
End state for the certificates in Identity Manager = "valid"
End state for the certificates in CA = "valid"
Symbolic name
MobileIDProcReactivate
Process name
Reactivate mobile ID
Component
Identity Manager Operator
Required mobile ID state
Active
Process start
On the mobile ID object > Reactivate mobile ID
Options
There are no options for this use case.
Use case scenarios
An operator wants to reactivate an inactive mobile ID for a user
