Before an ID card can be used, it must be activated.
If a signature pad is used, there is an option in the workflow to let the person give their signature when picking up the card.
Standard workflow
Actor | Action | Option | Physical ID | Digital ID | Physical access | |
|---|---|---|---|---|---|---|
| 1 | Person | Receives the card. | - | |||
2 | In Identity Manager: browses for the person and selects Activate card. | In Smart ID Self-Service: Self-service user selects Activate card. | ||||
3 | Identity Manager | Changes card state to Active. | Before the card being activated, the person signs on a signature pad, to confirm fetching the card. | |||
| 4 | Identity Manager | Sends the card information to the PACS. The card is set to active in the PACS. | - | |||
| 5 | Identity Manager | Sends activation mail to the person including PIN and PUK. | A PIN information letter is printed and handed to the person. |
Technical references
The Physical access processes are modified and overwrites the corresponding Digital ID process.
| Option | Physical ID | Digital ID & Physical access |
|---|---|---|
| Activate employee card | CCProcActivateEmployeeCard | PcmProcActivateEmployeeCard (see image) |
| Activate contractor card | CCProcActivateContractorCard | PcmProcActivateContractorCard |
| Activate visitor card | CCProcActivateVisitorCard | PcmProcActivateVisitorCard |