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This article describes how a self-service user can order a mobile ID in Smart ID Self-Service in the Mobile ID package.

Prerequisites

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titlePrerequisites
  • The user must be in state "active."

Step-by-step instruction for the self-service user

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titleLog in to Smart ID Self-Service
  1. Log in to Smart ID Self-Service with your user account.


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titleGet mobile ID
  1. In Smart ID Self-Service on the Dashboard, click Get Mobile ID.

    Note

    To cancel the process, see "Cancel the process" below.


  2. Click Next.

    1. If configured in that way, a QR code is shown in the Self-Service including an explanation how to proceed.
    2. If no QR code is shown, it is instead sent via email.
  3. Click Next and the mobile ID is created. You can see the active profile if you select Mobile ID in the Self-Service menu.

    Note

    Depending on the configuration, there can be options added to the use case, se "Options" below.



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titleCancel the process

Insert excerpt
Create user
Create user
nopaneltrue

Use case details

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titleOverview and technical details


Use case description

As a self-service user I want to get a mobile ID.

Outcome
  • End state for mobile ID profile = "active"
  • End state for the certificates in CA and Identity Manager = "valid"
Symbolic name

MobileIDSelfServiceProcGet

Process name

Get mobile ID

Component

Smart ID Self-Service

Required user state

Active

Process start

Self-Service start page>Get Mobile ID


Options

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titleAbout the options

Insert excerpt
Request card
Request card
nopaneltrue


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titleSelect certificates to be issued

Option: Provide the possibility to select what kind of certificates that should be issued


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titleDecide where to show the QR code

Option: Provide the possibility to show QR code in Self-Service or send it by email


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titleDecide how long the Mobile ID is valid

Option: Decide how long the Mobile ID is valid


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titleSet properties related to the user

Option: Provide the possibility to set properties related to the user, such as server name, user id etc


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titleDecide how to recover encryption certificates

Option: Provide the possibility to recover encryption certificates


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titleDecide if the user shall be notified about a successful or failed creation of a mobile id

Option: Provide the possibility to notify the user about a successful or failed creation or to not notify the user at all


Use case scenarios

  • A self-service user wants to get a mobile ID

Related information