Use case scenario

A self-service user wants to get a mobile ID.

This article describes how a self-service user can order a mobile ID in Smart ID Self-Service in the Mobile ID package.

Prerequisites

Step-by-step instruction for the self-service user

Log in to Smart ID Self-Service

Get mobile ID

In Smart ID Self-Service on the Dashboard, click Get Mobile ID.

To cancel the process, see "Cancel the process" below.
Click Next.
1. If configured in that way, a QR code is shown in the Self-Service including an explanation how to proceed.
2. If no QR code is shown, it is instead sent via email.
Click Next and the mobile ID is created. You can see the active profile if you select Mobile ID in the Self-Service menu.

Depending on the configuration, there can be options added to the use case, se "Options" below.

Cancel the process

To cancel the process:

Overview and technical details

Use case description	As a self-service user I want to get a mobile ID
Outcome	End state for mobile ID profile = "active" End state for the certificates in CA and Identity Manager = "valid"
Symbolic name	MobileIDSelfServiceProcGet
Process name	Get mobile ID
Component	Smart ID Self-Service
Required user state	Active
Process start	Self-Service start page>Get Mobile ID

About the options

The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.

The script already exists with default values, so you only need to change the values as needed, not create the script.

Select certificates to be issued

Option: Provide the possibility to select what kind of certificates that should be issued

Default:
- Encryption certificate - false
- Signature certificate - true
- Authentication certificate - true
- To manage the option, see here: Mobile ID - Manage option to select what certificates to issue

Decide where to show the QR code

Option: Provide the possibility to show QR code in Self-Service or send it by email

Default: true (QR code is shown in Self-Service)
false = QR code is send by email
To manage the option, see here: Mobile ID - Manage option where to show the QR code

Decide how long the Mobile ID is valid

Option: Decide how long the Mobile ID is valid

Set properties related to the user

Option: Provide the possibility to set properties related to the user, such as server name, user id etc

Default:
- User ID: the email of the user
- Server name: "Smart ID"
- Profile name: "MobileID " + Common Name of the user
To manage the option, see here: Mobile ID - Manage option to set properties related to the user

Decide how to recover encryption certificates

Option: Provide the possibility to recover encryption certificates

Default: Automatic recovery of the latest three encryption certificates in the background
Option: Display a form to select encryption certificates manually
To manage the option, see Mobile ID - Manage option to decide how to recover encryption certificates

Decide if the user shall be notified about a successful or failed creation of a mobile id

Option: Provide the possibility to notify the user about a successful or failed creation or to not notify the user at all

Default: Notify the user about a successful or failed creation
To manage the option, see Mobile ID - Manage option to notify the user about a creation of a mobile ID