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A self-service user wants to get a mobile ID. |
This article describes how a self-service user can order a mobile ID in Smart ID Self-Service in the Mobile ID package.
Prerequisites
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- The user must be in state "active"
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Step-by-step instruction for the self-service user
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title | Log in to Smart ID Self-Service |
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- Log in to Smart ID Self-Service with your user account.
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In Smart ID Self-Service on the Dashboard, click Get Mobile ID.
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To cancel the process, see "Cancel the process" below. |
Click Next. - If configured in that way, a QR code is shown in the Self-Service including an explanation how to proceed.
- If no QR code is shown, it is instead sent via email.
Click Next and the mobile ID is created. You can see the active profile if you select Mobile ID in the Self-Service menu.
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Depending on the configuration, there can be options added to the use case, se "Options" below. |
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| Create user |
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| Create user |
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nopanel | true |
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Use case details
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title | Overview and technical details |
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Use case description | As a self-service user I want to get a mobile ID |
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Outcome | - End state for mobile ID profile = "active"
- End state for the certificates in CA and Identity Manager = "valid"
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Symbolic name | MobileIDSelfServiceProcGet |
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Process name | Get mobile ID |
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Component | Smart ID Self-Service |
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Required user state | Active |
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Process start | Self-Service start page>Get Mobile ID |
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Options
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| Request card |
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| Request card |
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nopanel | true |
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title | Select certificates to be issued |
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Option: Provide the possibility to select what kind of certificates that should be issued |
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title | Decide where to show the QR code |
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Option: Provide the possibility to show QR code in Self-Service or send it by email |
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title | Decide how long the Mobile ID is valid |
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Option: Decide how long the Mobile ID is valid |
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title | Set properties related to the user |
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Option: Provide the possibility to set properties related to the user, such as server name, user id etc |
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title | Decide how to recover encryption certificates |
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Option: Provide the possibility to recover encryption certificates |
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title | Decide if the user shall be notified about a successful or failed creation of a mobile id |
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Option: Provide the possibility to notify the user about a successful or failed creation or to not notify the user at all |
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Use case scenarios
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Related information