In the Nexus support portal there There are two ways to sign in to Nexus Support Portal. You can sign in using :
- Smart ID Mobile App (Nexus Personal Mobile)
- Email and password
Nexus
Personal Mobile has changed name toSmart ID
Mobile App but the sign in method is still called Nexus Personal Mobileor Legacy Mobile Text.
If you use the sign in method "Nexus
Personal MobileSmart ID",
you willuse your mobile device with the Smart ID Mobile App to verify your identity. You do not need to share your mobile number with Nexus to sign in
using Smartusing Smart ID Mobile App on your mobile device. The activation
of Smartof Smart ID
Mobile Appis done by scanning a QR code in the support portal.
The sign in method “Email and password” Legacy Mobile Text requires an OTP (one-time-passwordOne-Time Password) in addition to username and password. The OTP is sent to you either by email or SMS.
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To sign in to Nexus support portal using Smart ID Mobile App you first need to Nexus Support Portal using Nexus Smart ID, you must download and activate the mobile app Nexus Smart ID on your mobile device. You find the app on Apple App Store and Google Play.
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