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An operator wants to reactivate a card for a user. |
This article describes how an operator reactivates a card for a user in the Cards package in Smart ID Identity Manager.
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The card is activated again.
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Prerequisites
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- is deactivated
- The user must be in state "active"
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Step-by-step instruction for the operator
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| title | Log in to Identity Manager Operator |
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- Log in to Identity Manager Operator with your user account.
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- Go to the SEARCH page.
- Select Card from the drop-down
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- menu and click Search.
Select the card that you want to reactivate. The card data and user data is shown ClickReactivate card. | Note |
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To cancel the process, see "Cancel the process" below. |
- Possible certificates will be reactivated.
Click Next to reactivate the card. | Note |
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Depending on the configuration, there can be options added to the use case, se "Options" below. |
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| Insert excerpt |
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| Create user |
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| Create user |
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| nopanel | true |
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Use case details
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| title | Overview and technical details |
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| Use case description | As an operator I want to reactivate a card |
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| Outcome | - End state for inactive cards = "active"
- End state for inactive/on-hold certificates = "valid"
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| Symbolic name | CardsProcReactivate |
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| Process name | Reactivate card |
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| Component | Identity Manager Operator |
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| Required card state | Inactive |
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| Process start | On the card object > Reactivate card |
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Options
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| Insert excerpt |
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| Request card |
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| Request card |
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| nopanel | true |
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| title | Add an approval step |
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Option: Add an approval step |
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| title | Allow multiple active cards |
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Option: Allow multiple active cards |
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Use case scenarios
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Related information
