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- Back from parental leave
- Back from leave of absence
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This article describes how an operator reactivates a user in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases.
The user state and the related credentials are set to active.
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- The user is in state "inactive" (has previously been deactivated)
- The user will only get the default role when reactivated
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If the user needs other roles than the default role, you can add them, see Edit roles. |
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Step-by-step instruction for the operator
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title | Log in to Identity Manager Operator |
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- Log in to Identity Manager Operator with your user account.
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- In the Quick search drop-down list, select User.
.Search for the user that shall be reactivated. User data is shown in read-only mode. Note |
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To cancel the process, see "Cancel the process" below. |
- Click Reactivate user.
In the Reason drop-down list, select the reason for reactivation. The user's inactive related credentials gets active. See "Use case details" below.
Click Next to reactivate the user. The user will not be notified by email after the reactivation. Note |
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Depending on the configuration, there can be options added to the use case, see "Options" below. |
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Insert excerpt |
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| Create user |
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| Create user |
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nopanel | true |
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Use case details
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title | Overview and technical details |
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Use case description | As an operator I want to reactivate a user in Identity Manager |
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Outcome | - End state for user = "active"
- End state for related credentials = "active", see details below
- End state for related certificates = "valid", see details below
Related credentials | Credentials - end state | Certificates - end state |
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Card and related certificates | active | valid | Virtual smart card and related certificates | active | valid | Mobile ID and related certificates | active | valid | Soft token and related certificates | active | valid |
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Symbolic name | UsersProcReactivate |
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Process name | Reactivate user |
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Component | Identity Manager Operator |
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Required user state | Inactive |
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Process start | On the user profile>Reactivate user |
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Options
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| Request card |
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| Request card |
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nopanel | true |
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title | Add an approval step |
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Option: Add an approval step |
Use case scenarios
- Back from parental leave
- Back from leave of absence
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Additional information