This article describes how an operator deletes a user in Smart ID Identity Manager. Read more here: Smart ID Workforce use cases.

The user history will still remain in the system when the user is deleted.

This use case is disabled by default. To enable it, see Enable the Delete user use case.

Prerequisites

The user exists and is in state inactive or active.

Step-by-step instruction for the operator

Log in to Identity Manager Operator

Delete user

In the Quick search drop down list, select User. Search for user that shall be deleted. User data is shown.

To cancel the process, see "Cancel the process" below.
Click Delete user.
Select a reason from the drop-down list.
Click Next to delete the user profile.

Depending on the configuration, there can be options added to the use case, see "Options" below.

Cancel the process

To cancel the process:

Overview and technical details

Use case description	As an operator I want to delete a user profile in Identity Manager.
Outcome	Deleted user All related credentials are deleted
Symbolic name	UsersProcDeleteUser
Process name	Delete user
Component	Identity Manager Operator
Required user state	Inactive and active
Process start	On the user profile>Delete user

About the options

The options are configured by the administrator via a script in Identity Manager Admin and can be used by the operator and self-service user.

The script already exists with default values, so you only need to change the values as needed, not create the script.

Add an approval step

Option: Add an approval step