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Use case overview

Synchronize identities

Identities are managed in the AD or an HR system, and automatically imported into Identity Manager in a scheduled process. If the main identity source is an HR system, then the data import is done via CSV files. 

In the Smart ID package, there are two types of identities: employees and external persons. External persons are for example consultants and contractors. Both active and inactive persons are imported. Persons can be inactive when they are on temporary leave, for example. 

The following use cases are available: 

• Automatically import identity data - Physical ID

• Automatically deactivate card - Physical ID

Capture photos

For the card production, photos must be available in the identity data. Photos can be captured or uploaded in the following ways: 

• Capture photos with a web camera as part of the workflow to create or edit person data. 
  See Enter person data manually - Physical ID. 

• Upload photos as part of the workflow to create or edit person data. 
  See Enter person data manually - Physical ID.

• Import photos from Active Directory or other external user storage. 
  See Automatically import identity data - Physical ID. 

• Let persons upload their own photos using Smart ID Self-Service. 
  See Person uploads photo - Physical ID.

Manage identities manually

When the person data is imported through the automated workflows, some data remains to be collected, for example to manually add persons that are not registered in the AD or HR system. 

The following use cases are available: 

• Enter person data manually - Physical ID

• Edit roles for person - Physical ID

• Set password for person - Physical ID

• Reset forgotten password - Physical ID

Optional use cases: 

• Person is on temporary leave - Physical ID

• Person returns from temporary leave - Physical ID

• Enable person for Digital Access - Physical ID

Self-service use cases