Reset virtual smart card PIN
When the PIN is forgotten or the virtual smart card is blocked, then it can be reset.
Standard workflow
Actor | Action | Option | |
---|---|---|---|
1 | In Smart ID Self-Service: Clicks the Credentials tab, selects the virtual smart card and then Reset PIN. | Registration officer starts the process in Identity Manager. | |
2 | Smart ID Desktop App | Starts and prompts the user to confirm PIN unblock. | - |
3 | Confirms and enters a new PIN. | - | |
4 | Smart ID Desktop App | Encrypts and stores the PIN on the trusted platform module (TPM). | - |
5 | Identity Manager | Confirms that the PIN reset was successful. | - |
BPMN process: PcmProcResetPinOnVirtualSmartCard
Technical reference
PcmProcResetPinOnVirtualSmartCard
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